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Layanan Digital Training Refreshment Service Excellence

Padang, 30 Januari 2022

Dapatkan informasi materi, tools dan informasi lain yang mendukung In-House Training: Refreshment Service Excellence Bank Nagari
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button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”#trainer” button_text=”Profil Trainer” button_alignment=”center” _builder_version=”4.13.1″ custom_button=”on” button_text_size=”12px” button_text_color=”#ffffff” button_bg_color=”#0c77c9″ button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|700||on|||||” custom_margin=”||||false|false” custom_padding=”14px|34px|14px|34px|true|true” animation_style=”zoom” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” box_shadow_color=”rgba(255,77,84,0.24)” button_letter_spacing_hover=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” 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button_alignment=”center” _builder_version=”4.13.1″ custom_button=”on” button_text_size=”12px” button_text_color=”#ffffff” button_bg_color=”#0c77c9″ button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|700||on|||||” custom_padding=”14px|34px|14px|34px|true|true” animation_style=”zoom” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” box_shadow_color=”rgba(255,77,84,0.24)” button_letter_spacing_hover=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”1px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” disabled_on=”off|off|on” admin_label=”Header” _builder_version=”4.14.8″ 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text_font_size=”18px” text_line_height=”1.6em” header_font=”|700|||||||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Montserrat||||||||” header_2_text_color=”#AF1F24″ header_2_font_size=”17px” header_2_line_height=”1.4em” max_width=”600px” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|phone” header_font_size_tablet=”50px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Layanan Digital Training Refreshment Service Excellence

Padang, 30 Januari 2022

Dapatkan informasi materi, tools dan informasi lain yang mendukung In-House Training: Refreshment Service Excellence Bank Nagari
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][/et_pb_column][/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ disabled_on=”off|off|on” _builder_version=”4.13.1″ custom_margin=”-40px||||false|false” custom_padding=”6px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”#materi” button_text=”DOWNLOAD MATERI” button_alignment=”left” _builder_version=”4.13.1″ custom_button=”on” button_text_size=”13px” button_text_color=”#ffffff” button_bg_color=”#0c77c9″ button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|700||on|||||” custom_margin=”||20px||false|false” custom_padding=”14px|34px|14px|34px|true|true” animation_style=”zoom” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” 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button_two_bg_color__hover_enabled=”off”][/et_pb_button][et_pb_button button_url=”#trainerm” button_text=”Profil Trainer” button_alignment=”left” _builder_version=”4.13.1″ custom_button=”on” button_text_size=”13px” button_text_color=”#ffffff” button_bg_color=”#0c77c9″ button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|700||on|||||” custom_padding=”14px|34px|14px|34px|true|true” animation_style=”zoom” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” box_shadow_color=”rgba(255,77,84,0.24)” button_letter_spacing_hover=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”1px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][et_pb_button button_url=”https://forms.gle/dLCPebymXcuSb2uZ6″ url_new_window=”on” button_text=”Feedback FOrm” button_alignment=”left” _builder_version=”4.13.1″ custom_button=”on” button_text_size=”13px” button_text_color=”#ffffff” button_bg_color=”#0c77c9″ button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|700||on|||||” custom_margin=”20px||20px||true|false” custom_padding=”14px|34px|14px|34px|true|true” animation_style=”zoom” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”30px” box_shadow_color=”rgba(255,77,84,0.24)” button_letter_spacing_hover=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”1px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|off” _builder_version=”4.14.8″ background_color=”#efe5da” custom_padding=”96px||67px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row module_id=”trainer” _builder_version=”4.13.1″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.13.1″ text_font=”|700|||||||” text_text_color=”rgba(150,82,73,0.14)” text_font_size=”80px” text_line_height=”0em” header_font=”||||||||” header_2_font=”Montserrat||||||||” header_2_font_size=”50px” header_2_letter_spacing=”2px” header_2_line_height=”1.3em” text_orientation=”center” text_font_size_tablet=”50px” text_font_size_phone=”30px” text_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]LEARNING PARTNER

TRAINER

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.4.7″ custom_padding=”42px||16px|||” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.4.7″ global_colors_info=”{}”][et_pb_image src=”https://bkdigitalacademy.com/wp-content/uploads/2021/12/BK-avatar-nurlaela-bahar.png” title_text=”BK-avatar-nurlaela-bahar” align=”center” _builder_version=”4.13.1″ width=”75%” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.7″ global_colors_info=”{}”][et_pb_text _builder_version=”4.13.1″ text_font=”Montserrat|700|||||||” text_text_color=”#000000″ text_font_size=”40px” text_line_height=”1.2em” custom_margin=”20px||||false|false” global_colors_info=”{}”]Nurlaela Bahar, Dra Msi (ELLA)
[/et_pb_text][et_pb_divider color=”#971B0A” divider_weight=”5px” _builder_version=”4.7.4″ max_width=”100px” module_alignment=”left” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.13.1″ text_font=”|300|||||||” text_font_size=”18px” text_letter_spacing=”0.2px” text_line_height=”1.4em” background_color=”rgba(255,255,255,0.74)” width=”90%” module_alignment=”left” custom_margin=”-2vh||7vh||false|false” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]Pengalaman profesionalnya di dunia perbankan sudah lebih dari 28 tahun sebagai praktisi, konsultan, trainer perbankan. Posisi saat ini sebagai Komisaris di Bangun Kapasitas.
[/et_pb_text][et_pb_text _builder_version=”4.13.1″ text_font=”|300|||||||” text_font_size=”16px” text_letter_spacing=”0.2px” text_line_height=”1.5em” width=”90%” module_alignment=”left” custom_margin=”-20px||||false|false” global_colors_info=”{}”]Pengalaman Kerja & Organisasi

• PT Bangun Kapasitas, sebagai Direktur Operasional (2010-2017)
• PT Kreativitas Tanpa Batas, sebagai Managing Director (2014-2017)
• Ketua Asprindo (Asosiasi Pengusaha Bumiputera Nusantara Indonesia) (2018)
• PT. Bank BNI Persero Tbk, posisi terakhir sebagai Group Head Divisi Jaringan & Layanan Bank BNI (1993-2010)
• Ketua Tim By Laws Mediasi Perbankan, under Bank Indonesia (2008-2010)
• Asuransi Bumiputera, sebagai Agent Elite (1991-1992)

Other Special Expertise

• Ketua Tim Building Service Culture berbagai industri
• Mentor para Banking Talent Management (level Supervisor, Manager sampai dengan Pemimpin Cabang)
• Memiliki kompetensi Project Management dalam mengorganisasi sebuah Project dan pengembangan Human Capital, Talent Service, Sales dan Operation

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|on” _builder_version=”4.14.8″ background_color=”#efe5da” custom_padding=”50px||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row module_id=”trainerm” _builder_version=”4.13.1″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.13.1″ text_font=”|700|||||||” text_text_color=”rgba(150,82,73,0.14)” text_font_size=”80px” text_line_height=”0em” header_font=”||||||||” header_2_font=”Montserrat||||||||” header_2_font_size=”50px” header_2_letter_spacing=”2px” header_2_line_height=”1.3em” text_orientation=”center” text_font_size_tablet=”50px” text_font_size_phone=”30px” text_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]LEARNING PARTNER

TRAINER

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.4.7″ custom_padding=”0px||16px|||” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.4.7″ global_colors_info=”{}”][et_pb_image src=”https://bkdigitalacademy.com/wp-content/uploads/2021/12/BK-avatar-nurlaela-bahar.png” title_text=”BK-avatar-nurlaela-bahar” align=”center” _builder_version=”4.13.1″ width=”75%” global_colors_info=”{}”][/et_pb_image][et_pb_text _builder_version=”4.13.1″ text_font=”|700|||||||” text_text_color=”#000000″ text_font_size=”35px” text_line_height=”1.1em” text_orientation=”center” custom_margin=”20px||||false|false” global_colors_info=”{}”]Nurlaela Bahar, Dra Msi (ELLA)
[/et_pb_text][et_pb_divider color=”#971B0A” divider_weight=”5px” _builder_version=”4.4.7″ max_width=”100px” module_alignment=”center” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.13.1″ text_font=”|300|||||||” text_font_size=”16px” text_letter_spacing=”0.2px” text_line_height=”1.4em” background_color=”rgba(255,255,255,0.74)” module_alignment=”left” custom_margin=”-2vh||7vh||false|false” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]Pengalaman profesionalnya di dunia perbankan sudah lebih dari 28 tahun sebagai praktisi, konsultan, trainer perbankan. Posisi saat ini sebagai Komisaris di Bangun Kapasitas.
[/et_pb_text][et_pb_text _builder_version=”4.13.1″ text_font=”|300|||||||” text_letter_spacing=”0.2px” text_line_height=”1.5em” module_alignment=”left” custom_margin=”-20px||||false|false” global_colors_info=”{}”]Pengalaman Kerja & Organisasi

• PT Bangun Kapasitas, sebagai Direktur Operasional (2010-2017)
• PT Kreativitas Tanpa Batas, sebagai Managing Director (2014-2017)
• Ketua Asprindo (Asosiasi Pengusaha Bumiputera Nusantara Indonesia) (2018)
• PT. Bank BNI Persero Tbk, posisi terakhir sebagai Group Head Divisi Jaringan & Layanan Bank BNI (1993-2010)
• Ketua Tim By Laws Mediasi Perbankan, under Bank Indonesia (2008-2010)
• Asuransi Bumiputera, sebagai Agent Elite (1991-1992)

Other Special Expertise

• Ketua Tim Building Service Culture berbagai industri
• Mentor para Banking Talent Management (level Supervisor, Manager sampai dengan Pemimpin Cabang)
• Memiliki kompetensi Project Management dalam mengorganisasi sebuah Project dan pengembangan Human Capital, Talent Service, Sales dan Operation

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MATERI

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MATERI TRAINING REFRESHMENT SERVICE EXCELLENCE for SUPERVISOR

PDF (40,4 MB)

Dokumen berisi materi training Refreshment Service Excellence untuk role Supervisor (SPV) di Bank Nagari
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Good Luck!

Selamat mengikuti Training Refreshment Service Excellence! Be focus, respect, dan semoga semua ilmu yang didapatkan bisa bermanfaat untuk diri sendiri, menambah wawasan dan langsung bisa dipraktekkan di tempat kerja.
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